1. Collection of Information

RaffleLink collects and stores the following information about visitors to its website:

  • the IP address and browser type of the user;
  • the date and time you access our site; and
  • the Internet address of the website from which you linked directly to our site.

This information does not in itself identify individuals and is used only to measure the number of visitors to the different sections of the site to help us make it more useful to you. You are free to browse our site without entering any personal information and therefore remain anonymous during your visit.

RaffleLink collects personal information provided by you in the process of conducting business. This information is stored by us in order to produce reports pertaining to the raffle event. These reports are provided to the fundraising beneficiary as part of their record keeping obligations and may be requested by the relevant Government Department.

Your information is held either in paper-based records or in electronic form in our databases. We take precautions to ensure the security of that information. If your information is no longer needed, we will either delete it from our systems or de-identify it, so that it cannot be attributed to you personally.


2. User Feedback

RaffleLink collects information from visitors who provide feedback on one or more of the services we offer on the site. This feedback is used to administer and refine the service. We may also use the information and ideas you send us to improve or promote the site.


3. Cookies

Our web site uses cookies which are small amounts of information sent from a web server to your computer. These cookies are used to retain login and state information. We do not use cookies to track your internet activity before or after you leave the RaffleLink web environment. Any activity while you are at our web site may be monitored. No other company has access to our cookies.


4. Use and Disclosure

RaffleLink will not utilise in any manner, the personal information of the raffle customers other than to generate reports which are provided to the fundraising beneficiary and are necessary to meet their record keeping obligation to the necessary Government Department.

At the time of ticket purchase you can remove permission for the beneficiary to contact you in the future.

Please be aware that it is a Government requirement to display the winner(s) name(s) in a public place such as the beneficiary’s website/newsletter after the raffle is drawn.  You should contact the beneficiary direct if you wish you personal details to be withheld from publication after making your ticket purchase.


5. Data Quality

If you have identified that the information that we hold about you is incorrect, please contact us immediately so we can amend it. Contact us via email.


6. Our Ethical Obligation

We do our utmost to make sure RaffleLink is a highly valued organisation within the community. On the rare occasion where we do slip up and make a mistake, we assure you that we will attend to the issue as soon as it is drawn to our attention, remedy the problem and advise you of the outcome.